Website terms

01. About these terms

These terms describe use of the MechaDyn Engineering Solution LLP website and client portal. Questions can be sent to [email protected].

02. Website information and engineering material

The website describes service areas and uses product concepts and engineering visualizations to communicate design approaches. Displayed artwork does not establish a completed customer engagement, verified performance or certification. Project-specific requirements, analysis and validation must be agreed for the intended application.

03. Enquiries and project engagements

Preparing an enquiry draft or creating a request does not itself establish a paid engineering engagement. Scope, inputs, deliverables, assumptions, fees, timelines, acceptance criteria, responsibilities, confidentiality and intellectual-property arrangements are agreed separately in writing.

Provide accurate contact and project information. Avoid including sensitive drawings or personal information that is unnecessary for an initial discussion.

04. Portal access and submissions

The portal uses email verification codes for account access. First-time customers verify their email and complete the required profile information; returning customers use the same sign-in form. Access is limited to the records permitted for the signed-in account.

Keep your email account and verification codes secure. Upload only files and links you are authorized to share. Follow the formats, size limits and attachment window shown in the portal. Selecting or dropping a file starts its upload automatically.

Uploaded attachments and saved links cannot be replaced through the current customer interface. Finish attachments only when all intended material has been added; finishing closes that request’s attachment window. Contact MechaDyn if you need help correcting submitted material.

05. Confidentiality, content and acceptable use

Agree the appropriate confidentiality arrangements before sharing confidential material. Providing a sharing link is your responsibility; ensure the intended MechaDyn reviewer can access it without exposing information beyond the permissions you intend.

Do not impersonate another person, attempt to access another account, upload malicious material, evade access restrictions or use the portal to disrupt the service. Access controls and submission limits protect the service.

Ownership and permitted reuse of project deliverables are addressed in the relevant written engagement. Website access does not grant ownership of the company branding, product artwork or other website material.

06. Availability and external services

Portal verification, request handling, uploads and email notifications depend on connectivity and third-party services. An upload error or delayed email should be checked against the portal’s displayed request and attachment state before retrying.

External sharing links are operated by their respective providers. Their availability, content and access permissions are outside this website’s control.

07. Record retention

Quotations that are not accepted: 12 months after the last meaningful contact about the quotation.

Project records: seven years after project completion or closure. Applicable legal obligations or separately agreed contractual requirements may require a different period. Accounting and tax records follow their applicable retention requirements.

Retention does not guarantee continuous online portal availability of every file. Records are reviewed and handled through the applicable retention and deletion process. Privacy, correction and deletion requests can be sent to [email protected].

08. Privacy, changes and contact

Read the Privacy notice for information about enquiry drafts, account verification, stored requests, attachments and service providers. Contact [email protected] about website or portal questions.